Keep track of guest demands, special requests, preferences and VIP on OPEX.
Periodic Tasks
Create yearly periodic tasks, device maintenance with one click.
Control Mechanism
Management can define checklists for staff to fill-in on the mobile app.
Apply immediately to
10002 Customer Satisfaction and Quality Management Certificate
with OPEX.
Alarms and Warnings
Opex monitors tasks constantly to warn managers about the tasks that havent been completed on time. Predefined conditions can be added to make sure VIPs will always get their favorite champagne at the right time in the right place.
Task Monitoring
Staff only see tasks related to their department. Processes can be changed or assigned to qualified staff.
Interactive Reports
Reports can be sent automatically to Managers daily.Instanlty check the most frequent and time consuming tasks and create staff performance reports.
Flexible Structure
Rules, alarms ,warnings, task subjects, departments, automated messages and e-mails and so much more can be changed by you to suit your needs.
PMS Integration
Latest API Technology enables OPEX to be integrated to your PMS and create automated tasks.
Mobile App and Web Based Software
Web based software and native mobile application that works most mobile devices and browsers.