Housekeeping: Track Room Status in Real Time
Your housekeeping team gets a real-time notification whenever room status changes, with cleaning and maintenance managed from one screen.
The OPEX Housekeeping module lets you manage room cleaning status, pending issues, minibar operations, and lost & found records from a single screen. An online room rack shows the cleaning, reservation, and operational status of every room live, and the housekeeping team receives real-time notifications as room status changes. With PMS integration, a cleaning task opens automatically after checkout and updated room statuses are written back to the hotel system.
Key Benefits
Online Room Rack
The cleaning, reservation, and operational status of every room appears on one live screen; open a room to update its status instantly.
Real-Time Room Status
Room status — clean, dirty, under maintenance — is updated in real time from a mobile device.
Minibar Operations
Per-room minibar restocking, consumption, and charging are tracked in the system.
Checklist Management
Standard cleaning checklists are defined for housekeeping staff.
Lost & Found Tracking
Found or missing items are logged with a description, location, and photo, then tracked.
Features
Staff Assignment
Rooms are assigned to the right housekeeping staff automatically or manually.
Maintenance Reporting
A technical issue spotted by room staff in a guest room or public area goes straight to the Technical Management module, and its resolution can be followed.
Room Inspection
Post-cleaning room inspections and checklist flows are run in the system, so it stays on record which steps were completed in which room.
PMS Integration
A cleaning task opens automatically after checkout; updated room statuses are pushed to the hotel management system, and reservation and room data are read from it.
How It Works
From Checkout to Ready Room
OPEX keeps the entire room turnaround process connected. PMS events trigger housekeeping workflows, staff update progress in real time, operational issues reach the right departments, and completed room statuses are synchronized back to your PMS.
1. Guest Checks Out
PMS notifies OPEX automatically
2. Cleaning Task Created
Room is added to the housekeeping workflow
Room 305
Standard Room
Assigned to
Ayşe Demir
Started
10:24
5. Inspection
Supervisor checks and approves
6. Ready Room
Room status updated in OPEX and PMS
Technical Issue
Create a task for Technical Services
Minibar Consumption
Record and post to the minibar
Found Item
Add to Lost & Found
- Checkout
- Task Created
- Cleaning
- Inspection
- Ready
- PMS Updated
Frequently Asked Questions
What does the Housekeeping module do?
It's a housekeeping operations module that lets you manage room cleaning status, pending tasks, and lost & found records from a single screen.
How is room status updated?
Housekeeping staff update the room's status — clean, dirty, under maintenance — from their mobile device in real time.
How are lost items logged?
Found items are logged with a description, location, date, and photo, so they can be found quickly when a guest asks for them.
How does Housekeeping work with other departments?
Detected technical issues are automatically forwarded to the Technical Management module, and guest requests to Front Office.
What is the room rack for?
The online room rack shows the cleaning, reservation, and operational status of every room on one live screen. You can filter by status, location, or reservation, and open a room to update its status instantly.
How does Housekeeping work with the PMS?
With PMS integration, a room cleaning task is created automatically after checkout, reservation and room data are read from the hotel system, and updated cleaning statuses are written back to the PMS.
Digitize Your Housekeeping Operations
Talk to our team about speeding up your housekeeping team's operations.