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Online Register: Start the Holiday Before Arriving at the Hotel

Guests complete their registration details before arrival, so check-in at the front desk takes seconds.

OPEX Online Register lets guests fill in their identity and registration details digitally before check-in. The guest reaches their booking with a reservation number and stay date and completes the form in their own language from a phone, tablet, or computer; because the data flows into the PMS, check-in takes seconds once they arrive.

Key Benefits

Pre-Arrival Registration

Guests fill in their registration details digitally before arriving at the hotel.

Fast Check-in

Wait time at the front desk is significantly reduced.

Compliant Digital Consent

The registration card and data-protection consent are captured digitally and stored with the record, eliminating paper.

Multilingual and Device-Agnostic

The web-based form opens on a phone, tablet, or computer, and the guest fills it in in their own language.

Features

  1. Reservation Lookup

    Guests reach their own booking using a reservation number and stay date.

  2. Automated Email

    Before the stay, guests receive an automated email with their reservation details and the Online Register link.

  3. On-Property Tablets

    Guests who haven't filled the form in beforehand can complete it at the desk on their own device or on a tablet the hotel provides.

  4. Embeddable on Your Website

    Hotels can add the Online Register link to their own website and send guests straight to it.

Frequently Asked Questions

What is Online Register?

It's an online registration module that lets guests fill in their identity and registration details digitally before check-in, shortening check-in time.

When do guests fill in the form?

They can fill it in anytime before arriving at the hotel, via the link in the automated email sent after the reservation is made. Hotels can also place that link on their own website.

Is a paper registration card still needed?

No — the registration card and data-protection consent are captured digitally and stored with the record, so paper is no longer needed.

Is Online Register integrated with the PMS?

Yes, the identity and contact details filled in are automatically pushed to the PMS and the guest's CRM record.

What happens if a guest doesn't fill the form in beforehand?

They can complete it at the front desk on their own device or on a tablet the hotel provides, and the classic check-in process still applies.

Which devices and languages does the form support?

The solution is web-based, so it opens on a phone, tablet, or computer, and it offers multi-language support so guests can fill it in in their own language.

Speed Up Your Check-in Process

Talk to our team about setting up online registration at your hotel.